Terms and Conditions

By using the pages in this site, you agree to these terms and conditions. If you do not agree, you should not use this site. These terms and conditions may be changed or updated from time to time.
BTN PTY LTD
ABN: 94 641 828 873
Trading address: 152 Goodwood Road, Goodwood, SA 5034
Phone: 08 82719676

Copyright

Unless otherwise indicated, all images and content contained in this web site is either copyright ©BTN PTY LTD or our 3rd party licencors and must not be distributed, modified, reproduced or used for any purpose without our prior consent which can be refused at our discretion. This site may be printed but cannot be modified or used in any way for any commercial purpose. All rights reserved.

Disclaimer

The terms “we” or “our” makes reference to “FoodWood”. Our terms and conditions are subject to change without notice. By using our site or placing on order, you are agreeing to the terms below. To the extent permitted by law, we disclaim liability from any issues caused from usage of our site and system.

Order Changes

Orders that are already made can no longer be modified or changed. If an order is not made or it has been placed at a later date, we will allow changes. Please contact us immediately to make any changes.

Refund Policy

A proof of purchase or defected product will be requested from the Foodwood team to rectify the matter.
Foodwood do not normally provide refunds if you change your mind after the order has been processed.

Order Cancellation Policy

We reserve the right to cancel an order without providing reason but may be due to unavailability or an error in the pricing with our products.
We will always inform you of any changes to your order and provide a refund if an order is cancelled by us. We will not be held liable for any damages by exercising this right.

Customer Cancellation Policy

If you wish to cancel you order, please notify us immediately. Order cancellation is at our sole discretion. If your food has not be made yet, we will generally allow you to cancel and provide a refund. Once your order is made, you will no longer be able to cancel your order.

Privacy

Your privacy is critical to us. We will never ask for information unless we need it, we will never share your information with anyone except to comply with the law or further develop our product or business and protect our rights. Usage of this site does require that you accept usage of third party tracking libraries such as Google Analytics to enable site improvements. This data will never be correlated to any personal information of any kind.

Website

By using this website, you are agreeing to our terms and conditions. We will do our best to ensure that all information on our website is accurate. We will not be liable for any damages that arise from incorrect or missing information and performance issues. Our site makes use of third-party content, we do not give any representation or endorsement of these brands or products.

Delivery Policy

We will deliver your order using our own delivery drivers.
The minimum order for delivery is $35 and deliveries within 3 km relative distance of the restaurant are free of delivery charges and $5 will be charged within in range between 3 km and 5 km.
For special orders, please do not hesitate to contact us.